Contact Us

Contact us to discover how we can help you achieve your aesthetic goals with personalized care.

LET'S PLAN YOUR LUXURY MEDICAL JOURNEY

Once you share your details, our expert team will evaluate your case and provide a personalized treatment plan, including the duration, eligibility, and expected results.
Got any questions?
Contact us via
+20 1080500039
+20 1080500039
Fill in the form below with your basic information and treatment goals:
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FREQUENTLY ASKED  QUESTIONS

Got questions? We've got answers

Medical Services

What level of medical services do you provide?

We deliver exclusive, high-end medical services across all medical specialties, provided exclusively in elite healthcare facilities and designed for patients seeking the highest standards of care, privacy, and comfort.

Do you cover all medical specialties?

Yes. We provide access to all medical and surgical specialties, including but not limited to:
• Internal medicine and subspecialties
• General and specialized surgery
• Orthopedics and sports medicine
• Cardiology and cardiovascular care
• Neurology and neurosurgery
• Oncology
• Women’s health and fertility
• Dental and maxillofacial care
• Aesthetic and reconstructive medicine
All specialties are delivered under academic-level medical supervision.

What distinguishes your medical care from standard providers?

All treatments are conducted under the direct supervision of senior medical authorities, including PhD holders, university professors, and medical school faculty consultants, ensuring evidence-based medicine and superior outcomes.

Where are treatments performed?

Treatments are provided exclusively in premium hospitals and specialized medical centers, equipped with state-of-the-art medical technology and luxury patient environments.

Is post-treatment home nursing available?

Yes. We offer private, professional home nursing services following surgeries or medical procedures, delivered by licensed and experienced nursing staff.
Please inform us in advance to ensure proper coordination.

Do you ensure continuity of care after discharge?

Yes. We provide seamless continuity of care, coordinating follow-ups, home recovery services, and ongoing medical supervision to ensure optimal healing.

How competitive are your treatment prices?

Despite offering luxury, professor-supervised care across all specialties, our treatment costs are more than 70% lower than comparable treatments in many countries, often with equal or superior quality and clinical outcomes.

Traveling

What travel services do you offer for international patients?

We provide end-to-end travel services for international patients traveling to Egypt for medical treatment, including:
• Flight ticket reservations
• Visa assistance
• Airport pickup and drop-off
• VIP reception services
• Fast Track services at Egyptian airports

Who can use your travel services?

Our services are available for:
• International patients traveling to Egypt for treatment
• Patient companions or family members
• Medical tourists requiring assisted travel arrangements

What are the visa requirements for traveling to Egypt?

Visa requirements vary depending on nationality and region:

Middle East & GCC Countries
• Many nationalities are eligible for visa on arrival or e-visa.
• GCC residents may receive facilitated entry, subject to nationality.

Europe (UK, EU, Schengen)
• Most European passport holders are eligible for e-visa or visa on arrival.
• Passport must be valid for at least 6 months.

North America (USA & Canada)
• US and Canadian citizens are eligible for e-visa or visa on arrival.

Asia
• Some Asian nationalities require pre-approved visas through Egyptian embassies.
• Others may qualify for e-visa, depending on nationality.

Africa
• Visa requirements vary widely.
• Many African nationalities must apply through the Egyptian embassy prior to travel.

⚠️ Visa regulations are subject to change based on government policies. We ensure patients receive the latest and most accurate guidance.

What is FastTrack?

Fast Track service allows patients to skip long airport queues by receiving priority assistance through:
• Immigration control
• Security checks
• Passport processing
Available at selected Egyptian airports.

Is your service suitable for patients with special needs?

Yes. We can arrange:
• Wheelchair assistance
• Priority boarding
• Special airport handling
Please inform us in advance to ensure proper coordination.

Transportation

What types of transportation services do you offer?

We provide premium chauffeured transportation services for single trips, hourly bookings, or full-day use. Whether you need a short ride or a vehicle at your disposal all day, our service is designed to be flexible and reliable.

Are your vehicles GPS tracked?

Yes. All our vehicles are equipped with real-time GPS tracking to ensure safety, route optimization, and accurate trip monitoring at all times.

What car brands are available?

We offer a wide range of vehicles, including:
• Economy brands for cost-effective transportation
• Business and executive class vehicles
• Luxury brands for premium comfort and style
You can choose the category that best suits your needs and preferences.

Can I use the car for different purposes during the day?

Yes. When you book a vehicle, you may use it for any purpose during your reservation period—business meetings, sightseeing, airport transfers, shopping, or personal travel.

Accomodation

What reservation services do you offer for international patients?

We provide reservation services for hotels and luxury serviced apartments specifically selected to meet the needs of international patients, companions, and medical travelers seeking comfort, privacy, and convenience.

Who can use your reservation services?

Our services are designed for:
• International patients traveling for medical treatment
• Patient companions and family members
• Long- and short-term medical stays
• Recovery and follow-up visits

Where are the serviced apartments located?

Our serviced apartments are located in prime areas and gated residential compounds, providing:
• Enhanced security
• Privacy and quiet environment
• Controlled access
• High living standards
This makes them ideal for recovery and extended stays.

Are your prices better than booking/Airbnb directly?

In many cases, yes. Due to our partnerships and bulk reservations, we can often provide preferential pricing, added benefits, or flexible terms compared to direct bookings.

Can you customize accommodation based on medical needs?

Yes. We can arrange accommodations based on specific requirements such as:
• Ground-floor units (subject to availability)
• Elevator access
• Quiet surroundings
• Proximity to specific hospitals

Insurance Services

What is this private insurance service?

This is a specialized private insurance service designed exclusively for international patients undergoing esthetic (cosmetic) procedures—both surgical and non-surgical—as well as dental treatments. The service provides coverage in case of medical complications, unsatisfactory results, and required follow-up or maintenance procedures.

What procedures are covered?

Coverage applies only to esthetic and dental procedures, including but not limited to:

Esthetic Procedures
• Surgical cosmetic procedures
• Non-surgical cosmetic treatments (injectables, fillers, skin treatments, etc.)

Dental Procedures
• Cosmetic dentistry
• Dental implants
• Restorative and esthetic dental treatments

What does the insurance cover?

The insurance may cover:
• Medical complications or failures related to the insured procedure
• Unsatisfactory treatment results, subject to policy terms
• Corrective or revision procedures, when medically justified
• Follow-up treatments related to the original procedure
• Maintenance procedures required as a result of the insured treatment

Are revision or corrective procedures covered?

Yes. If a revision or corrective procedure is medically necessary due to a covered failure or complication, it may be covered according to the policy terms.

How long does the coverage last?

Coverage duration varies depending on the procedure and policy selected, typically including:
• The procedure period
• Post-procedure recovery
• Follow-up and maintenance window